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ea066aa1-82f8-43ed-b1ae-a86d6c78b8f7-769849- Published tags
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Public procurement
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ocds-b5fd17-0fe32ca2-f2c1-4a1a-b57f-e91abd266c56Published facts
ea066aa1-82f8-43ed-b1ae-a86d6c78b8f7-769849An integrated IT Service and Asset Management (ITSM, ESM and ITAM) approach helps increase staff productivity, data quality and service delivery for IT and beyond. All while making it easier to consolidate vendors and tool instances even as requirements increase. Operations management Electronic document and records management Information and communication technology (ICT) IT Service Management, IT Asset Management, Digital Experience Management, ITIL Service Management Solution, Voice Integration - ITSM - A robust ITSM for helpdesks that is optimised as a cloud solution, which is a multi-tenant solution designed to improve day to day operations to administer a world-class managed service for IT. It delivers strategic value, service quality and reduces escalations. - ITAM - Enables the University to keep tabs on IT assets, such as hardware and software, which can be assigned, reassigned and moved from location to location. This enables the understand where the asset resides, tracks contract, regulates compliance and provide visibility of cost of ownership. It enables the IT assets to be purchased and disposed for complete optimisation and tracks asset availability.
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Award notice observed
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ea066aa1-82f8-43ed-b1ae-a86d6c78b8f7-769849Awards and suppliers
Buyer: University of LincolnSupplier: Ivanti UK Ltd
ocds-b5fd17-0fe32ca2-f2c1-4a1a-b57f-e91abd266c56-1End dates, recurrence wording and links are shown as they appear in public notices. They do not create a new opportunity. If no later linked record appears here, that means Bidwake did not find one in the records it has loaded; it does not prove that none exists.