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ocds-b5fd17-1211b1bc-aa4f-4fea-82c3-a240a7f738c4Published facts
56eafffe-861a-41c7-9ed6-014b2958eaed-153318Chiltern District Council and South Bucks District Council have recently approved a joint Customer Experience Strategy. This includes our vision and strategy for the delivery of services to our customers in the future and is supported by a set of design principles. We now need to begin work to deliver this strategy and so require external support to: • Validate the strategy and our vision; • Development of a high level target operating model showing how the vision and strategy can be delivered from the people, process and technology perspective; • Consider the options identified to enable delivery of the strategy and evaluate these to support the development of our operating model; • Work with services to identify the potential financial benefits and the business case for implementation of change; and • Develop a high level plan to migrate to the new operating model.
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56eafffe-861a-41c7-9ed6-014b2958eaed-153318Awards and suppliers
Buyer: CHILTERN DISTRICT COUNCILSupplier: 4OC Ltd
ocds-b5fd17-1211b1bc-aa4f-4fea-82c3-a240a7f738c4-1End dates, recurrence wording and links are shown as they appear in public notices. They do not create a new opportunity. If no later linked record appears here, that means Bidwake did not find one in the records it has loaded; it does not prove that none exists.