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d6d197d4-d256-44b1-bd0f-c8b4d174c798-177016- Published tags
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ocds-b5fd17-1382029a-82f4-44ad-8c25-5e1ddda500ffPublished facts
d6d197d4-d256-44b1-bd0f-c8b4d174c798-177016Assignment under the Market Research Framework MR130001. HMRC is committed to improving the service it offers to customers, and has recently adopted a new customer service approach for customers who have been in debt to HMRC. This research, with customers who have experienced the new approach, will provide evidence on customers' views and experiences of the new approach and will help us to identify any areas for improvement.
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Award notice observed
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d6d197d4-d256-44b1-bd0f-c8b4d174c798-177016Awards and suppliers
Buyer: H M REVENUE & CUSTOMSSupplier: IPSOS MORI
ocds-b5fd17-1382029a-82f4-44ad-8c25-5e1ddda500ff-1End dates, recurrence wording and links are shown as they appear in public notices. They do not create a new opportunity. If no later linked record appears here, that means Bidwake did not find one in the records it has loaded; it does not prove that none exists.