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ocds-b5fd17-18b6e202-1e97-4781-a622-852e0fa663bfPublished facts
fcfe369b-a8bf-44b6-afd9-a54868358f20-845794Nottingham University Hospitals NHS Trust (the Trust) requires an ongoing, expert Helpdesk System to ensure continued operation and to enhance the customer support due to better customer visibility, increased productivity, team-collaboration and richer reporting. In the event of a failure, the Helpdesk System could become inoperable, which would significantly increase the risk of the hospital staff not being able to access the system. To prevent such scenarios and ensure the continued functionality of the helpdesk system, the Trust has entered into a 12-month service agreement with Freshworks Inc via the G-Cloud 14 Framework.
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fcfe369b-a8bf-44b6-afd9-a54868358f20-845794Awards and suppliers
Buyer: Nottingham University Hospitals NHS TrustSupplier: Freshworks Technologies UK Limited
ocds-b5fd17-18b6e202-1e97-4781-a622-852e0fa663bf-1End dates, recurrence wording and links are shown as they appear in public notices. They do not create a new opportunity. If no later linked record appears here, that means Bidwake did not find one in the records it has loaded; it does not prove that none exists.