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ocds-b5fd17-26836224-10f2-4f91-940e-657f75a8bfc8Published facts
c1b48efe-415e-46d4-b8ad-f37d40d96ef4-731203The Authority are setting up their own High Assurance Services (HAS) Service Management team to support environments and is the provision of the suitably skilled support personnel to undertake the ITIL V3 service management processes and procedures - under the direction of the Service Transition and Operations Lead (or Authority nominated substitute). The HAS Service Management team will be made up of a number of parties including vendors that were part of the design and development team. There will be commercial arrangements in place that will allow the formation of an Integrated Service Delivery Team comprising the applicable vendors. The MOD is acting as a Managed Service Provider and is onboarding to Defence Digital Operational Service Management (OSM), utilising the processes, services and tools that are already integrated, this includes the 24x7 Incident logging capability.
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Award notice observed
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c1b48efe-415e-46d4-b8ad-f37d40d96ef4-731203Awards and suppliers
Buyer: Ministry of DefenceSupplier: Parico Limited
ocds-b5fd17-26836224-10f2-4f91-940e-657f75a8bfc8-1End dates, recurrence wording and links are shown as they appear in public notices. They do not create a new opportunity. If no later linked record appears here, that means Bidwake did not find one in the records it has loaded; it does not prove that none exists.