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ocds-b5fd17-29dbe6f2-832a-4dc1-8bed-5c7690bfe02dPublished facts
faf2a197-89e0-4030-9beb-5343b363c6ff-818461The University of Southampton is looking to obtain external debt recovery services. Typically, student debt is passed to the Credit Control (CC) team after a set of 4 emailed Dunning reminders have been sent to the student from the Fees team, and where the student has failed to respond. Other situations when student debt is passed to CC will be when a student has requested a bespoke payment plan or has left the UoS and would no longer receive the 4 automated emails from the Fees team. An active telephone, email and letter campaign is then used to target these non-payers to establish a reason for non-payment and ultimately collect the debt. There are times when none of the above actions are successful, and the UoS then requires the assistance of a third party to recover the debt. The Supplier is required to act on the University's behalf to collect overdue student debt which will be a minimum of 60 days old at the time of referral.
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faf2a197-89e0-4030-9beb-5343b363c6ff-818461Awards and suppliers
Buyer: UNIVERSITY OF SOUTHAMPTONSupplier: STA International Limited
ocds-b5fd17-29dbe6f2-832a-4dc1-8bed-5c7690bfe02d-1End dates, recurrence wording and links are shown as they appear in public notices. They do not create a new opportunity. If no later linked record appears here, that means Bidwake did not find one in the records it has loaded; it does not prove that none exists.