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9b243168-13f1-4079-b706-ca26c366e85f-894006- Published tags
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Public procurement
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ocds-b5fd17-30c4c447-c54a-4be3-8da3-d885cddbabddPublished facts
9b243168-13f1-4079-b706-ca26c366e85f-894006The following describes the main components of the service. • Delivery of professional services • Digital Space Contact Centre Annual Software & Support • Digital Space Amazon Connect • Softphone, Reporting and Wallboard • Automated Dialler, Autonomous Surveys, Answer - where applicable • Amazon Connect webchat and directed chat where applicable • Amazon Connect and Lex Gen AI where applicable • Digital Space managed service Estimated Dialler, Autonomous Surveys, Answer call volumes and extra minutes and dependent on usage. Estimated AWS Resale calls, Chat, Gen AI, storage etc..( Note AWS resale recalls, storage etc is estimated and dependent on usage.)
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9b243168-13f1-4079-b706-ca26c366e85f-894006Awards and suppliers
Buyer: Midlands & Lancashire C S USupplier: Digital Space Cloud Service Ltd
ocds-b5fd17-30c4c447-c54a-4be3-8da3-d885cddbabdd-1End dates, recurrence wording and links are shown as they appear in public notices. They do not create a new opportunity. If no later linked record appears here, that means Bidwake did not find one in the records it has loaded; it does not prove that none exists.