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Public procurement
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ocds-b5fd17-31f2721c-f0a4-4d5c-8cca-f6339e641b32Published facts
a77aae8d-e18f-4e7f-a4bc-a6deeaa3d113-745594Freshworks' omnichannel customer-support platform consists of FreshDesk (Email,Social), FreshChat (chat), FreshCaller (telephony) and Freddy (AI/BOTS). It enables teams to deliver exceptional customer support due to better customer visibility, increased productivity, team-collaboration and richer reporting. It is intuitive, configurable and offers value through flexible pricing plans to suit customers of all sizes.
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Award notice observed
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a77aae8d-e18f-4e7f-a4bc-a6deeaa3d113-745594Awards and suppliers
Buyer: Nottingham University Hospitals NHS TrustSupplier: Freshworks Technologies UK Limited
ocds-b5fd17-31f2721c-f0a4-4d5c-8cca-f6339e641b32-1End dates, recurrence wording and links are shown as they appear in public notices. They do not create a new opportunity. If no later linked record appears here, that means Bidwake did not find one in the records it has loaded; it does not prove that none exists.