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e057d0ea-a8dd-40ba-8b59-a2ba78b125da-739937- Published tags
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ocds-b5fd17-3777243e-f900-4c98-ae85-4142c9eaf701Published facts
e057d0ea-a8dd-40ba-8b59-a2ba78b125da-739937Abri are seeking a contractor who can provide a full level of support for the current Finance Management Solution used within Abri (currently Open Accounts), Abri require this supplier to provide a solution that can meet the following key elements. • Full reactive maintenance service for Open Accounts and Ebis, enabling the logging of issues/defects and providing resolutions through an excellent responsive approach. • Carry out a full , thorough systems healthcheck across Open Accounts and Ebis , to review current use of the product and advise on any changes to achieve optimal utilisation of functionality. • Engage in a routine cycle of review of system use advising on new functionality & system development. • Support the business with the implementation of all regular upgrades and patch fixes. • Support the business with the expansion of the software, implementation of new functionality and/or complimentary solutions. • Provide access to a user environment where the business can interact on best practice and system use. • Provide regular updates, fully supported by metrics, on quality of service delivery.
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Award notice observed
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e057d0ea-a8dd-40ba-8b59-a2ba78b125da-739937Awards and suppliers
Buyer: AbriSupplier: MRI Software Limited
ocds-b5fd17-3777243e-f900-4c98-ae85-4142c9eaf701-1End dates, recurrence wording and links are shown as they appear in public notices. They do not create a new opportunity. If no later linked record appears here, that means Bidwake did not find one in the records it has loaded; it does not prove that none exists.