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ocds-b5fd17-60ac4490-4f16-45b6-9dcb-36f95ee81ebfPublished facts
4a82435c-d8af-4ee1-9d49-8f72a9bc4478-142235RSSB recognised in 2015 that it needed to improve its approach to member understanding, engagement and communication and has taken initial steps to strengthen internal capability. In November 2016, the Office of Rail and Road (ORR) published their report into independent review of RSSB (http://orr.gov.uk/consultations/closed-consultations/railway-safety-consultations/orrs-independent-review-of-rssb-in-2016) and made several recommendations. In accordance with the background given above, RSSB is seeking an experienced and independent provider to recommend how to create, embed, maintain and improve customer service behaviour and culture within the company. Additional information: Please submit your responses before 15:00 on 15th March 2017 to shareditt@rssb.co.uk.
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Award notice observed
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4a82435c-d8af-4ee1-9d49-8f72a9bc4478-142235Awards and suppliers
Buyer: Rail Safety and Standards BoardSupplier: TOUCHSTONE RENARD LIMITED
ocds-b5fd17-60ac4490-4f16-45b6-9dcb-36f95ee81ebf-1End dates, recurrence wording and links are shown as they appear in public notices. They do not create a new opportunity. If no later linked record appears here, that means Bidwake did not find one in the records it has loaded; it does not prove that none exists.