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ocds-b5fd17-64ce3321-adc9-11e6-9901-0019b9f3037bPublished facts
e2c1017b-22fd-447e-a7aa-4dfb940a45bb-89712Information technology services. Information technology services. to provide a service and facilities: — Call handling software to meet Telecare Services Association (TSA) standards — Ability to identify individual personal and environmental sensor activation — One dedicated line for emergency calls — 24/7, all year round call monitoring service — At least 3 300 connections — Minimum of 2 x call handlers at any given time — Appropriate advice, reassurance, response to calls — Full disaster recovery system in place — Ability to respond to 100% of all activations within 180 seconds — Effective emergency out of hours repairs call handling (to include repair diagnostic for priority assessment).
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Award notice observed
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e2c1017b-22fd-447e-a7aa-4dfb940a45bb-89712Awards and suppliers
Buyer: Yorkshire Coast HomesSupplier: Eldercare UK Ltd
ocds-b5fd17-64ce3321-adc9-11e6-9901-0019b9f3037b-1End dates, recurrence wording and links are shown as they appear in public notices. They do not create a new opportunity. If no later linked record appears here, that means Bidwake did not find one in the records it has loaded; it does not prove that none exists.