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ocds-b5fd17-73475c0c-784e-4f7c-83bb-b8e9280da620Published facts
a80b7b15-fbdf-491b-86b7-eae7cebec3fb-673789The supplier will provide a 24/7 service desk provision. This includes first and second line support for all PPF employees through a number of channels - email, live chat, phone, via a shared Pod of resource, as well as the IT Service Management Ivanti tool to manage Incidents and Service Requests. Professional services has been included to incorporate more development of automation, self service and innovation which will be agreed through statement of works.
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Award notice observed
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a80b7b15-fbdf-491b-86b7-eae7cebec3fb-673789Awards and suppliers
Buyer: Pension Protection FundSupplier: Little Fish (UK) Limited
ocds-b5fd17-73475c0c-784e-4f7c-83bb-b8e9280da620-1End dates, recurrence wording and links are shown as they appear in public notices. They do not create a new opportunity. If no later linked record appears here, that means Bidwake did not find one in the records it has loaded; it does not prove that none exists.