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Public procurement
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ocds-b5fd17-73bfd63a-d013-473e-9c49-afd438ce871ePublished facts
988e4c91-1524-4fce-8a55-863e063f665e-822464A new IT Service Management Tool to replace the existing system. The new service management tool will have upgraded features, compatibility, integration and functionality.\r \r The scope of the contract is for a supplier cloud-hosted (SaaS) ITSM Solution with an asset management module to optimize IT service delivery. This contract may later be developed into an enterprise management solution to encompass other departments within the Council.
Observed notice trail
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Award notice observed
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0843931d-8686-46c6-976e-4a3c9edd8272-802531Award notice observed
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988e4c91-1524-4fce-8a55-863e063f665e-822464Awards and suppliers
Buyer: Bournemouth, Christchurch and Poole CouncilSupplier: Softcat plc
ocds-b5fd17-73bfd63a-d013-473e-9c49-afd438ce871e-1Buyer: Bournemouth, Christchurch and Poole CouncilSupplier: Softcat plc
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ocds-b5fd17-73bfd63a-d013-473e-9c49-afd438ce871e-2