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ocds-b5fd17-7e30c9a6-89ad-4980-84c0-fbdb5a2cce5bPublished facts
0b2bf1af-0d68-4a0c-88d0-715499b0a1a9-698446Ofcom requires support and advice in the design of a of an end-to-end digital business support service to support SMEs and other businesses in scope of the Online Safety Bill with compliance, and in the creation of a digital capability roadmap to build, test, deliver and iterate such a service. In order to best design and deliver the support service, we expect the successful tenderer to complete the following work: • A service design recommendations report and associated design prototypes; and • A capability assessment and roadmap for organisational development This will involve: • Participation in user research • Translation of user research insights into actionable plans • Developing solutions and prototyping • Online safety service design recommendations • Capability assessment and roadmap for organisational development • Strategic advice in alpha and beta
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Award notice observed
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0b2bf1af-0d68-4a0c-88d0-715499b0a1a9-698446Awards and suppliers
Buyer: OfcomSupplier: PA CONSULTING SERVICES LIMITED
ocds-b5fd17-7e30c9a6-89ad-4980-84c0-fbdb5a2cce5b-1End dates, recurrence wording and links are shown as they appear in public notices. They do not create a new opportunity. If no later linked record appears here, that means Bidwake did not find one in the records it has loaded; it does not prove that none exists.