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395f5c5f-0225-42b1-a327-184e243bdffd-872716- Published tags
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ocds-b5fd17-8c215268-2aa3-48db-a759-d801552c779bPublished facts
395f5c5f-0225-42b1-a327-184e243bdffd-872716The Customer Immersion Programme within CPD has responsibility for planning and driving forward customer understanding. Immersion being seen as integral to the HMRC design process. CPD SLT are championing all teams to utilise the insight immersion can bring. We aim to build on the expansion of the immersion programme a senior levels including DDS and DGS. Customer Immersion has been identified as an essential part of the initial approach to building capability, empathy and understanding in our staff.
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Award notice observed
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395f5c5f-0225-42b1-a327-184e243bdffd-872716Awards and suppliers
Buyer: H M REVENUE & CUSTOMSSupplier: DISCOVERY RESEARCH LIMITED
ocds-b5fd17-8c215268-2aa3-48db-a759-d801552c779b-1End dates, recurrence wording and links are shown as they appear in public notices. They do not create a new opportunity. If no later linked record appears here, that means Bidwake did not find one in the records it has loaded; it does not prove that none exists.