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08dd973f-cadc-4b87-b6ec-e57395371275-769298- Published tags
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ocds-b5fd17-8e93c80f-bb01-46cb-81da-5d59b82fbb80Published facts
08dd973f-cadc-4b87-b6ec-e57395371275-769298The tool supports several key service management practices in ITCS. These including Service Desk, Incident Management, Service Request Management, Asset Management, Configuration Management, Service Catalogue Management, Service Level Management, and Problem Management. The value of the tool is that it combines all of these elements and enables ITCS to manage the services it provides for the business. A single action tender has been undertaken.
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Award notice observed
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08dd973f-cadc-4b87-b6ec-e57395371275-769298Awards and suppliers
Buyer: UNIVERSITY OF EAST ANGLIASupplier: Ivanti UK Ltd
ocds-b5fd17-8e93c80f-bb01-46cb-81da-5d59b82fbb80-1End dates, recurrence wording and links are shown as they appear in public notices. They do not create a new opportunity. If no later linked record appears here, that means Bidwake did not find one in the records it has loaded; it does not prove that none exists.