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2fa56aa6-a1d3-455b-8216-301cc3eacad4-880976- Published tags
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ocds-b5fd17-8ead5d6c-c0f5-4545-9dcf-443bdfc3bc51Published facts
2fa56aa6-a1d3-455b-8216-301cc3eacad4-880976Revenues & Benefits software solution is the primary IT system that support the full end-to-end administration of, via wide ranging functions and processes across multiple contact channels, resident accounts & cases within the borough for:\r • billing, collection and enforcement for Council Tax, National Non-Domestic Rate (Business Rates), Business Improvement Districts (BIDs), Housing Benefit Overpayments\r • entitlement, assessment, and payment of Housing Benefit, Council Tax Support, Discretionary Housing Payment, Discretionary Council Tax Hardship and Local Welfare Assistance\r • entitlement assessment of Free School Meals\r Customer Resolution Centre and Business Support staff access MRI Revenues & Benefits on a permissioned basis for a subset of administration activities specific to their own roles & responsibilities.
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Award notice observed
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2fa56aa6-a1d3-455b-8216-301cc3eacad4-880976Awards and suppliers
Buyer: London Borough of Waltham ForestSupplier: Capita Business Services Ltd
ocds-b5fd17-8ead5d6c-c0f5-4545-9dcf-443bdfc3bc51-1End dates, recurrence wording and links are shown as they appear in public notices. They do not create a new opportunity. If no later linked record appears here, that means Bidwake did not find one in the records it has loaded; it does not prove that none exists.