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54e04f54-3c1b-4571-acd0-37d45930c5bb-235751- Published tags
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ocds-b5fd17-981bc288-811f-4735-a660-f9e6eff951c7Published facts
54e04f54-3c1b-4571-acd0-37d45930c5bb-235751***Please note this contract has been awarded through CCS RM1557.10 G Cloud 10*** The Department for Business, Energy and Industrial Strategy (BEIS) has a requirement for a supplier to; • Refinement and communication of the DDaT Operating Model, Service Delivery Model and Governance Framework. • Supporting the identification of Service & Process Owners, coaching them in the roles, • Review, refinement and agreement of IT Process designs, including a fully prioritised backlog of User Stories for each process, • Design of a Logical Service Architecture that describes the relationship between IT components and the BEIS business units. • Resolution of the Critical issues highlighted in the ACE report. • Upgrade of the ServiceNow instance to the latest release. • Creation of a fully costed and detailed plan for the full implementation of agreed operational processes. • A proposal from Mozaic to deliver this plan either on a fixed-price or Time & Materials basis.
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54e04f54-3c1b-4571-acd0-37d45930c5bb-235751Awards and suppliers
Buyer: UK SHARED BUSINESS SERVICES LIMITEDSupplier: Mozaic Services Ltd
ocds-b5fd17-981bc288-811f-4735-a660-f9e6eff951c7-1End dates, recurrence wording and links are shown as they appear in public notices. They do not create a new opportunity. If no later linked record appears here, that means Bidwake did not find one in the records it has loaded; it does not prove that none exists.