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d0ca73f8-dfc5-4eb7-b5f3-2529bba832e3-913858- Published tags
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Public procurement
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ocds-b5fd17-99bad6d6-8253-46e5-99e9-906a0b1662fcPublished facts
d0ca73f8-dfc5-4eb7-b5f3-2529bba832e3-913858Ofgem require a supplier to provide a fully managed, cloud-based telephony and communications platform, delivering voice services, unified communications, contact centre functionality, reporting, and administration tools through a single integrated solution. The contract includes software licences and will support the retention and transfer of telephone numbers. The supplier will also provide service management, maintenance, support, and access to a self-service administration portal to allow it to manage users, call flows, routing, and configuration settings.
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Award notice observed
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d0ca73f8-dfc5-4eb7-b5f3-2529bba832e3-913858Awards and suppliers
Buyer: OfgemSupplier: 8x8 UK Limited
ocds-b5fd17-99bad6d6-8253-46e5-99e9-906a0b1662fc-1End dates, recurrence wording and links are shown as they appear in public notices. They do not create a new opportunity. If no later linked record appears here, that means Bidwake did not find one in the records it has loaded; it does not prove that none exists.