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f457701a-5730-4948-802c-e2990c922acd-743797- Published tags
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ocds-b5fd17-9e09cb99-0fd7-4873-b536-6d9fcd35a84aPublished facts
f457701a-5730-4948-802c-e2990c922acd-743797The Council, through its Housing Needs Service, will carry out an initial assessment of any case where there is a complaint of harassment or illegal eviction. The Council officer will contact all parties to try and mediate and resolve any issues by telephone. If the Council's initial assessment concludes that a case requires ongoing investigation and casework, the case will then be referred to the Service Provider. The Council will carry out its mediation service over the telephone, the purpose of which will be to determine if the matter needs to be referred to the Service Provider. Any harassment/illegal eviction matter will be referred by a Housing Options Officer or Manager by sending an e-mail with brief details of the issue to the Service Provider. This will ensure that a record of every referral made is kept and to monitor the performance of the Service.
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Award notice observed
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f457701a-5730-4948-802c-e2990c922acd-743797Awards and suppliers
Buyer: London Borough of BrentSupplier: Hodge Jones and Allen Solicitors Limited
ocds-b5fd17-9e09cb99-0fd7-4873-b536-6d9fcd35a84a-1End dates, recurrence wording and links are shown as they appear in public notices. They do not create a new opportunity. If no later linked record appears here, that means Bidwake did not find one in the records it has loaded; it does not prove that none exists.