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7bbbc22c-118b-4a0a-aa5e-7e7739466d1e-218177- Published tags
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ocds-b5fd17-a29bbd20-89dc-4379-b57a-bec3ea392cfcPublished facts
7bbbc22c-118b-4a0a-aa5e-7e7739466d1e-218177The Financial Services Compensation Scheme Limited (FSCS) is seeking a strategic delivery partner (Strategic Partner) to deliver an end-to-end claims handling service (the Service). The vision for the Service is to transform FSCS' outsourcing arrangements to ensure they are aligned with its new operational strategy - to enhance customer experience and value. FSCS want to create stronger relationships with fewer strategic partners to drive significant value. The Strategic Partner will be responsible for: - Service Management Services - Support Services - Deposit Services - Non Deposit Services FSCS may during the life of the contract require the Service Provider to provide the following Optional Services: - Insurance Provision Services; - Identification and Verification Tool; - Portfolio Management Tool - Physical Storage - Default Investigation Services - Thematic Issues Resolution The full description can be obtained from the OJEU contract award notice
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Award notice observed
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7bbbc22c-118b-4a0a-aa5e-7e7739466d1e-218177Awards and suppliers
Buyer: FSCSSupplier: Capita Business Services Limited
ocds-b5fd17-a29bbd20-89dc-4379-b57a-bec3ea392cfc-1End dates, recurrence wording and links are shown as they appear in public notices. They do not create a new opportunity. If no later linked record appears here, that means Bidwake did not find one in the records it has loaded; it does not prove that none exists.