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1038d683-e8bb-432b-93b1-9676fce9c6ee-700708- Published tags
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ocds-b5fd17-a65e11a4-23dc-41bf-bac8-c98c7516d13aPublished facts
1038d683-e8bb-432b-93b1-9676fce9c6ee-700708Working in partnership with Accent and its other agencies to enable delivery of its corporate strategy in an efficient manner, Accent are looking for a single Contractor to deliver high quality comprehensive Out of Hours Contact Center Services. Including but not limited to: Out of Hours Contact Center Call Handling, Planned / Scheduled call handling Overflow Call Handling The successful Contractor will have an experienced skill set and a proven track record of providing a similar out of hours contact center provision. A combination of key proposals for service delivery, strong quality offerings, and contract management alongside keen commercial pricing are fundamental parts of this contract, with high expectations of the appointed Contractor's abilities to support and add value to Accent in a tangible and meaningful manner. Initial contract term is 36 months (3 Years) with the option to extend by 2 x 12 months - at Accent's discretion.
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Award notice observed
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1038d683-e8bb-432b-93b1-9676fce9c6ee-700708Awards and suppliers
Buyer: Accent HousingSupplier: SPS Doorguard Limited
ocds-b5fd17-a65e11a4-23dc-41bf-bac8-c98c7516d13a-1End dates, recurrence wording and links are shown as they appear in public notices. They do not create a new opportunity. If no later linked record appears here, that means Bidwake did not find one in the records it has loaded; it does not prove that none exists.