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a3efb2f6-3461-4224-9853-834ba82266d9-167793- Published tags
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ocds-b5fd17-ad0a511b-532c-4dfb-8f04-cf5be7ce2118Published facts
a3efb2f6-3461-4224-9853-834ba82266d9-167793Arts Council England are looking to procure the Enghouse Interactive Contact Centre solution to be integrated with our existing Cisco Call Manager system, thereby replacing our existing UCCX system. The Enghouse solution will be used to handle customer interaction across a number of channels, including telephone, email and web chat. Additional information: Documents are available via the Bravo Solutions e-tendering platform. URL given below. All bids must be submitted through this portal. All queries regarding this event should also be submitted via the portals message board. If you have difficulties accessing the portal then you should contact the Bravo helpline. The number is on the portals welcome page. The maximum contract value including VAT must not exceed £40,000 in the first contract year and £55,000 over the full contract duration of 4 years.
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Award notice observed
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a3efb2f6-3461-4224-9853-834ba82266d9-167793Awards and suppliers
Buyer: The Arts Council EnglandSupplier: VOYAGER NETWORKS LIMITED
ocds-b5fd17-ad0a511b-532c-4dfb-8f04-cf5be7ce2118-1End dates, recurrence wording and links are shown as they appear in public notices. They do not create a new opportunity. If no later linked record appears here, that means Bidwake did not find one in the records it has loaded; it does not prove that none exists.