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ocds-b5fd17-c0641845-4f55-4ea1-8d57-2b6b60d2010aPublished facts
ca9bf50d-9fee-4ee0-9208-8a0529231eda-244199The University installed and commissioned its current ITSM tool in 2014. At that time, the objective was to achieve a standard call logging system to meet business needs at an affordable cost. However, as the organisations service management capability has matured so has our need for a tool that can grow with us and compliment us on our journey, such that we are now looking for a new solution to meet the University's changing requirements.
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ca9bf50d-9fee-4ee0-9208-8a0529231eda-244199Awards and suppliers
Buyer: Manchester Metropolitan UniversitySupplier: Softcat plc
ocds-b5fd17-c0641845-4f55-4ea1-8d57-2b6b60d2010a-1End dates, recurrence wording and links are shown as they appear in public notices. They do not create a new opportunity. If no later linked record appears here, that means Bidwake did not find one in the records it has loaded; it does not prove that none exists.