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ocds-b5fd17-cc0a8e6f-dab2-4c4e-9146-c1289b083e6cPublished facts
6d51cc4d-507c-43da-bacf-d9220ad820e8-906004Procurement of a future ready product, which will provide a 'one stop shop' solution across Regulatory Services using high levels of self-serve solutions through customer portals, and API integrations with in house and third-party organisations to create automation. These solutions across all departments will be used to significantly reduce the high levels of manual burden across all workflows and service requests leading to a more effective workflow process and a superior customer experience. Additional information: Contract Term 4+1+1
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Award notice observed
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6d51cc4d-507c-43da-bacf-d9220ad820e8-906004Awards and suppliers
Buyer: Luton CouncilSupplier: Insight Direct (UK) Limited
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