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ocds-b5fd17-d562a57d-e057-4976-bcf0-d1c64d15c7acPublished facts
5db8e076-c831-4f79-adc1-31ec7161cc71-724575SAR was intended to improve the quality of call handling and risk assessment, cut down on waste in relation to regrading and reduce call completion times. The SAR approach involves a focus on professional curiosity and empathy rather than an over reliance on scripts; was supported by negotiator approaches to conversation management and relies on a simplified structure and risk assessment application. The College requires a supplier to build on the original pilot research by designing and delivering a small-scale mixed method evaluation using data from the force and exploration of the implementation of SAR and roll out in force.
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5db8e076-c831-4f79-adc1-31ec7161cc71-724575Awards and suppliers
Buyer: COLLEGE OF POLICING LIMITEDSupplier: BLOOM Procurement Services
ocds-b5fd17-d562a57d-e057-4976-bcf0-d1c64d15c7ac-1End dates, recurrence wording and links are shown as they appear in public notices. They do not create a new opportunity. If no later linked record appears here, that means Bidwake did not find one in the records it has loaded; it does not prove that none exists.