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ocds-b5fd17-dbc93391-d8d8-469a-b7a6-ca2972a96497Published facts
7e8e9d71-4310-494d-9cd4-06f3b50accb6-197499Paragon Asra Housing Limited have appointed a supplier for their CRM Application. To provide the following high-level scope as follows - The CRM system must integrate with Northgate Housing v6.14; The CRM system must integrate with Castleton EDRM0 v4.2; Deliver rules based process scripts to front-line agents; Work flow management of activities and tasks; Comprehensive real-time and historical reporting; Measure the success of events and interactions with customers; Using Avaya On Demand for hosted telephony solution; Full case history reporting, can report case overview and down to individual form-field level; Integrate with secure mailbox system (S24 - Service 24 secure information); Integrate with second telephony platform for S24; Delivery of core requirements for new CRM application by 2nd April 2018; Demonstrate Northgate Housing API capabilities with your CRM solution.
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7e8e9d71-4310-494d-9cd4-06f3b50accb6-197499Awards and suppliers
Buyer: PARAGON ASRA HOUSING LIMITEDSupplier: Blacklight Software Ltd
ocds-b5fd17-dbc93391-d8d8-469a-b7a6-ca2972a96497-1End dates, recurrence wording and links are shown as they appear in public notices. They do not create a new opportunity. If no later linked record appears here, that means Bidwake did not find one in the records it has loaded; it does not prove that none exists.