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bcb248bb-e7a7-4806-ac41-a7f5eb443f0a-165822- Published tags
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ocds-b5fd17-e60b91bf-093c-4e2b-91c8-576d058a7f82Published facts
bcb248bb-e7a7-4806-ac41-a7f5eb443f0a-165822Ordnance Survey (OS) has been gathering real-time customer feedback through an email and online tracking survey since 2015 (Customer Compass). This research enables OS to view and action results daily, through online results dashboards and email alerts. The current contract for this service is due to complete at the end of July 2017. OS intends to continue to measure customer perceptions of service and is seeking to commission a research supplier who can run this study for the next 3 years.
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Award notice observed
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bcb248bb-e7a7-4806-ac41-a7f5eb443f0a-165822Awards and suppliers
Buyer: ORDNANCE SURVEY LIMITEDSupplier: MARU/EDR LIMITED
ocds-b5fd17-e60b91bf-093c-4e2b-91c8-576d058a7f82-1End dates, recurrence wording and links are shown as they appear in public notices. They do not create a new opportunity. If no later linked record appears here, that means Bidwake did not find one in the records it has loaded; it does not prove that none exists.