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a9c70d47-7eea-48ca-a2eb-003042254f31-795954- Published tags
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ocds-b5fd17-ffeced87-f301-4542-9c48-f5bd5c0db7c7Published facts
a9c70d47-7eea-48ca-a2eb-003042254f31-795954This service was required beyond the end of the Atos IAS contract to retain IAS historical call recordings. This will enable the Department to respond to potential customer complaints/enquiries in line with the call retention period of two years. Calls will automatically be deleted from the platform when the two year period is reached.
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Award notice observed
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a9c70d47-7eea-48ca-a2eb-003042254f31-795954Awards and suppliers
Buyer: Department for Work & PensionsSupplier: GCI Network Solutions Limited
ocds-b5fd17-ffeced87-f301-4542-9c48-f5bd5c0db7c7-1End dates, recurrence wording and links are shown as they appear in public notices. They do not create a new opportunity. If no later linked record appears here, that means Bidwake did not find one in the records it has loaded; it does not prove that none exists.