Direct Award of Contract to provide an Adults Social Care Case Management System

Published facts

What the notice says

Buyer

Torbay Council

Published status

complete

Latest release reference

042123-2025

CPV codes

Common Procurement Vocabulary (CPV) codes: 48445000, 48611000, 72260000, 72261000, 72268000

Published tags

tenderUpdate

Latest record Bidwake loaded from this source

27 Aug 2026

Purchase of a hosted case management for Adults Social Care, plus support with implementation, and data migration, and the ongoing licencing and maintenance of the system. This is a direct award, following the publication of a Voluntary ex ante transparency (VEAT) notice (reference: 2025/S 000-000406 on 07th January 2025, and subsequent internal approval to directly award the contract from Torbay Council's Cabinet. The system will be used by Torbay Council and Torbay and South Devon NHS Foundation Trust. With regards to the Award criteria, the contract was a direct award. In the absence of a competition, consideration was given to both quality of the awarded supplier's system solution, as covered within the VEAT, and price, in terms of achieving best value for the Council in using the same solution for Adults Social Care Case Management System provision, as it currently uses for its Children's provision.

Open the official Find a Tender notice

Observed notice trail

How the published record developed

Events follow the publisher date where one is available. “Seen by Bidwake” is the date this service first found the record.

1. Award notice observed

   22 Jul 2025

   Latest variant observed by Bidwake on 16 Jul 2026.

   Open this official Find a Tender notice

   Record references

   Release reference

   042107-2025

   Published tags

   award, contract

2. Tender record updated

   22 Jul 2025

   Latest variant observed by Bidwake on 16 Jul 2026.

   Open this official Find a Tender notice

   Record references

   Release reference

   042123-2025

   Published tags

   tenderUpdate

Awards and suppliers

Published award and contract facts

• Adults Services Case Management System

  Buyer: Torbay CouncilSupplier: Liquidlogic Limited trading as ‘System C’

  End date in notice

  Date not published

  Value shown in notice

  Value not published

  Official source

  Open the official Find a Tender notice for Adults Services Case Management System

  About this figure

  • No value was published.

  View record references

  Source

  Find a Tender

  Award or lot reference

  042107-2025-ADU2444-1

Related evidence

Published terms and linked processes

• Options are statedLot 1

  There will be an option to extend the on-going licensing and maintenance of the system beyond the initial term. The system will be used by Torbay Council and Torbay and South Devon NHS Foundation Trust. If in the future, devolved responsibility for delivery of Adult Social Care in Torbay moves from Torbay and South Devon NHS Foundation Trust, the replacement organisation will also use the system.

  Published 22 Jul 2025.Open supporting notice 042107-2025

No exact source-published process relationship was found.