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084974-2025- Published tags
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Public procurement
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ocds-h6vhtk-04e286Published facts
084974-2025Kent County Council have appointed Capita Business Services Ltd as the provider for SC230157 - Contact Centre Services on a four year contract, commencing on 1st April 2026, with an optional 3 year extension available. Capita will deliver a high quality, value for money and efficient contact centre service to the residents of Kent. These services will include: • 24 hours, 7 days a week service provision (essential provision only Out of Hours) • key telephony services for KCC's customer contacts • Emergency calls • Harnessing technology to enable customers to self-serve or reach their outcome in the quickest possible way
Observed notice trail
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Award notice observed
Latest variant observed by Bidwake on .
Open this official Find a Tender notice
084974-2025Awards and suppliers
Buyer: Kent County CouncilSupplier: Capita Business Services Ltd
084974-2025-1End dates, recurrence wording and links are shown as they appear in public notices. They do not create a new opportunity. If no later linked record appears here, that means Bidwake did not find one in the records it has loaded; it does not prove that none exists.