Planning notice observed
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011947-2025- Published tags
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Public procurement
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ocds-h6vhtk-04fa7fPublished facts
065589-2025The GPhC have procured the provision of Transcription and Recording services. This Contract has been awarded to 1 Tenderer(s)/Service Provider(s); and scope of services include: o Audio Recording 1. Supply of Loggers -throughout the United Kingdom- to attend and record in-person 'Fitness to Practise' hearings. 2. Provision and storage of high-quality audio recordings, enabling the production of verbatim transcriptions using current technologies. 3. Application of appropriate, effective and consistent audio recording(s) labelling/indexing practices. o Transcription 1. Provision of verbatim 'Fitness to Practise' hearing transcripts. 2. Secure email provision of complete transcripts on 'standard' request - within 10 working days. 3. Secure email provision of complete transcripts on 'urgent' request - within 5 working days. 4. Secure email provision of complete transcripts on 'expedited' request - within 3 working days. o Data Security and Information Governance 1. Compliance with the Data Protection Act 2018 and General Data Protection Regulation (GDPR), including registration with the Information Commissioner's Office (ICO). 2. ISO 15489 and BS 10012 accreditations, or appropriate Records Management policies and procedures in place, which are compliant with ISO 15489 and BS 10012 standards. 3. ISO 27001 accreditation, or appropriate Information Security policies and procedures in place, which are compliant with ISO 27001 standards. 4. Data processed within the United Kingdom, or another Country/Territory recognised by the United Kingdom Government as having equivalent levels of Data Protection. 5. Application of appropriate and effective measures/processes/procedures/systems to ensure all Agents, including but not limited to Loggers, Transcriptionists and Transcribers: i. respect confidentiality of Hearings. ii. provide secure and safe production, storage and transport of transcripts and recordings. o Communication 1. Application of an efficient and intuitive booking and cancellation system. 2. Application of an efficient invoicing system. o Account Management and Management Information (MI) 1. Provision of accurate management information/reports on demand, for but not limited to: i. usage. ii. expenditure.
Observed notice trail
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Planning notice observed
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011947-2025Planning notice observed
Latest variant observed by Bidwake on .
Open this official Find a Tender notice
011949-2025Tender notice observed
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032446-2025Award notice observed
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Awards and suppliers
Buyer: GENERAL PHARMACEUTICAL COUNCILSupplier: MARTEN WALSH CHERER LIMITED
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051028-2025Award notice observed
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065589-2025