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018231-2025- Published tags
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Public procurement
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ocds-h6vhtk-050ae2Published facts
051500-2025The ServiceNow Case Management System (CMS) has been in-use by the National Contact Tracing Centre, all 14 NHSS Territorial Boards & Public Health Scotland since June 2020. The system was developed and implemented within the NSS’s existing ServiceNow platform. The solution was subsequently extended out and is also used as the national solution to support annual scheduling of flu vaccinations for citizens across Scotland. The ServiceNow main contract award was approved in March 2025 for the 12 months to 31 March 2026. This is an additional award for ServiceNow non-production environments (Development and Test) for a period of 8 months from 1st August 2025 to 31 March 2026.
Observed notice trail
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Award notice observed
Latest variant observed by Bidwake on .
Open this official Find a Tender notice
018231-2025Award notice observed
Latest variant observed by Bidwake on .
Open this official Find a Tender notice
051500-2025Awards and suppliers
Buyer: The Common Services Agency (more commonly known as NHS National Services Scotland) (NSS)Supplier: ServiceNow
018231-2025-NP610625-1Buyer: The Common Services Agency (more commonly known as NHS National Services Scotland) (NSS)Supplier: ServiceNow
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051500-2025-NP610625-1