Single Service Centre

Published facts

What the notice says

Buyer

Secretary of State for Health and Social Care acting as part of the Crown through UK Health Security Agency

Published status

complete

Latest release reference

079973-2026

CPV codes

Common Procurement Vocabulary (CPV) codes: 79512000

Published tags

award, contract

Latest record Bidwake loaded from this source

27 Aug 2026

The UK Health Security Agency is seeking to establish a strategic contact centre capability to manage business as usual services or helplines and to respond to any public health emergency event, health incidents, or cross government surge and incident response service that are currently ongoing or arise in the future. RM6295 Outsourced Services lot 1 (Citizen Experience) was utilised with GCA support.

Open the official Find a Tender notice

Observed notice trail

How the published record developed

Events follow the publisher date where one is available. “Seen by Bidwake” is the date this service first found the record.

1. Planning notice observed

   21 May 2025

   Latest variant observed by Bidwake on 16 Jul 2026.

   Open this official Find a Tender notice

   Record references

   Release reference

   023785-2025

   Published tags

   planning

2. Planning notice observed

   23 May 2025

   Latest variant observed by Bidwake on 16 Jul 2026.

   Open this official Find a Tender notice

   Record references

   Release reference

   026443-2025

   Published tags

   planning

3. Award notice observed

   24 Jun 2026

   Latest variant observed by Bidwake on 16 Jul 2026.

   Open this official Find a Tender notice

   Record references

   Release reference

   059321-2026

   Published tags

   award, contract

4. Award record updated

   24 Jun 2026

   Latest variant observed by Bidwake on 16 Jul 2026.

   Open this official Find a Tender notice

Awards and suppliers

Published award and contract facts

• Single Service Centre work package 1

  Buyer: Secretary of State for Health and Social Care acting as part of the Crown through UK Health Security AgencySupplier: FOUNDEVER GB LIMITED

  End date in notice

  17 Oct 2029Date from the linked contract

  Value shown in notice

  £176,500,000Value from the linked contract

  Official source

  Open the official Find a Tender notice for Single Service Centre work package 1

  About this figure

  • This value appears on 2 awards in the same procurement, so it is not included in summary totals.
  • This figure comes from the linked contract record. Overall totals continue to use the separately published award value.

  View record references

  Source

  Find a Tender

  Award or lot reference

  1

• Single Service Centre contract work package 2

  Buyer: Secretary of State for Health and Social Care acting as part of the Crown through UK Health Security AgencySupplier:

Related evidence

Published terms and linked processes

• Renewal information is statedLot 1Repeated in 2 notices; the most recent statement is shown.Published 23 May 2025.Open supporting notice 026443-2025

• frameworkThis record points to another processTarget identifier not publishedOpen supporting notice 059357-2026
• frameworkThis record points to another processTarget identifier not publishedOpen supporting notice 059321-2026
• frameworkThis record points to another processTarget identifier not publishedOpen supporting notice 079973-2026
• frameworkThis record points to another processTarget identifier not publishedOpen supporting notice 079937-2026