Award notice observed
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Record references
- Release reference
037380-2025- Published tags
- award, contract
Public procurement
See the published facts, notice history, awards and supplier links in one place. Open the original Find a Tender notice for the full record.
ocds-h6vhtk-055900Published facts
040534-2025Scope : L1 customer support L2 application support (shared) L3 application support (dedicated) L2 dedicated application triage team with direct contact with 3rd parties external (SLAs) or internal (OLAs) Support Hours: P1-P2-P3-P4: UK Business hours (8am-6pm) • Extended hours • 24x7 support (for selected priorities, e.g. • P1,P2) Ad-hoc on call Monitoring : Standard platform monitoring Application exception handling External log shipping ITIL processes: Service Operation/Transition: Incident, problem, requests, events, change, release, configuration Maintenance: Major & Minor updates and patching Code changes: Defects (Minor enhancements if hours not used) Testing: Unit and Integration Testing Reporting and Service Management: Monthly service review, reporting adapted to customer requirements.
Observed notice trail
Events follow the publisher date where one is available. “Seen by Bidwake” is the date this service first found the record.
Award notice observed
Latest variant observed by Bidwake on .
Open this official Find a Tender notice
037380-2025Award notice observed
Latest variant observed by Bidwake on .
Open this official Find a Tender notice
037429-2025Award notice observed
Latest variant observed by Bidwake on .
Open this official Find a Tender notice
040534-2025Awards and suppliers
Buyer: The Police and Crime Commissioner for HumbersideSupplier: BOXXE LIMITED
1End dates, recurrence wording and links are shown as they appear in public notices. They do not create a new opportunity. If no later linked record appears here, that means Bidwake did not find one in the records it has loaded; it does not prove that none exists.