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Public procurement
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ocds-h6vhtk-058a27Published facts
013883-2026Smart Applications Management Limited (SAM) is the trading name of South West Smart Applications Limited, a Membership based central purchasing body, which owns and runs the National Mobilities Procurement Hub for its Members. This Framework is making available for its Members the provision of RTPI Content Management Systems, Ticket Vending Machines, Electronic Ticket Machines, Accessible Rail Information and Support Units, and Transport and Data Managed Services. These five Lots form the focal point for any modern Ticketing & Information Scheme in managing customer information, journey planning, physical sales, revenue, and a range of customer facing managed services. Lot 1: RTPI Content Management Systems (CMS) The RTPI CMS Lot provides a supplier-agnostic Content Management System for Real Time Passenger Information, integrating with standards like GTFS, SIRI, BODS, and RSS. It will distribute real-time schedules and multimedia content to Passenger Information Displays, managed through a secure web portal with layout control, multilingual messaging, and access management. The systems are scalable, cloud hosted, GDPR-compliant, and include monitoring, fault management, and reporting. Delivery requires commissioning, testing, migration, and maintenance, with defined backup, PID interfacing, and documentation. Suppliers must follow formal project management, deliver training, and meet strict KPIs for availability, updates, and transparency. Lot 2: Ticket Vending Machines The Ticket Vending Machine (TVM) Lot focuses on providing modern, reliable, and accessible equipment aligned with operational and customer needs. The requirements highlight durability, accessibility compliance, and integration with transport systems, while ensuring wide payment options such as contactless, mobile, and cash for inclusivity. Priority has been given to cybersecurity, remote monitoring, and easy maintenance to reduce downtime and costs. The machines also support long-term goals of sustainability, scalability, and futureproofing, using energy-efficient, recyclable components and allowing upgrades for new products or payments. User experience is central, with clear interfaces, multilingual support, and accessibility for disabled passengers. Overall, the process delivers robust, user-friendly, and cost-effective TVMs that will remain a reliable backbone of the transport network. Lot 3: Electronic Ticket Machines The ETM Lot covers the supply, installation, and maintenance of Electronic Ticket Machines for public transport. Machines must support ITSO smartcards, EMV contactless, mobile ticketing (QR, barcode, NFC), and cash, while integrating with back-office systems for revenue and data exchange in line with ITSO, PCI-DSS, and BODS. They should be reliable, user-friendly, process transactions quickly, adapt to future needs, and link with Intelligent Transport Systems for real-time information and vehicle tracking. Suppliers will ensure strong project delivery from design and testing to deployment and lifecycle support, including staff training, spares, and repairs. Defined SLAs cover uptime, fault resolution, and updates. Security requires encryption, key management, and compliance with financial and data protection standards. Ongoing monitoring, reporting, and proactive updates are expected to maintain performance and meet evolving passenger needs. Lot 4: Accessible Rail Information And Support Units Accessible Rail Information and Support Units play a vital role in ensuring that all passengers, including those with disabilities or additional needs, can travel with confidence and independence. These units provide clear, consistent, and user-friendly information about train times, routes, facilities, and accessibility features both online and at stations. These units also offer facilities through which passengers can ask for assistance with practical help like boarding support, guidance through stations, and access to mobility aids. By combining reliable information with on-the-ground assistance, Accessible Rail Information and Support Units break down barriers to travel, promote inclusivity, and make public transport a safe and welcoming option for everyone. Lot 5: Transport And Data Managed Services The Transport and Data Managed Services Lot within the Framework provide public sector and operator purchasers with a range of secure, reliable, and scalable 'managed' solutions for handling the movement and management of critical transport and data information and services. By using managed services, purchasers benefit from expert monitoring, proactive issue resolution, and optimised infrastructure without the burden of managing complex systems in-house, all while maintaining compliance, security, and performance standards. This Lot has 7 Parts: Lot 5 - Part 1. Journey Planning Managed Service Lot 5 - Part 2. Consultancy Support Managed Service Lot 5 - Part 3. Operational Data Evaluation Managed Service Lot 5 - Part 4. Entitlement Travel Managed Service Lot 5 - Part 5. Operator Support Managed Service Lot 5 - Part 6. Scholars Travel Managed Service Lot 5 - Part 7. Commercial Travel Managed Service
Observed notice trail
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Planning notice observed
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049659-2025Tender notice observed
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052884-2025Award notice observed
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077847-2025Award notice observed
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Awards and suppliers
Buyer: SOUTH WEST SMART APPLICATIONS LIMITEDSupplier: FARA AS
1End dates, recurrence wording and links are shown as they appear in public notices. They do not create a new opportunity. If no later linked record appears here, that means Bidwake did not find one in the records it has loaded; it does not prove that none exists.
013883-20261Buyer: SOUTH WEST SMART APPLICATIONS LIMITEDSupplier: JOURNEO PLC
1Buyer: SOUTH WEST SMART APPLICATIONS LIMITEDSupplier: THE HUB COMPANY LIMITED
1Buyer: SOUTH WEST SMART APPLICATIONS LIMITEDSupplier: Vix Technology UK Ltd
1Buyer: SOUTH WEST SMART APPLICATIONS LIMITEDSupplier: CAMMAX LIMITED
2Buyer: SOUTH WEST SMART APPLICATIONS LIMITEDSupplier: THE HUB COMPANY LIMITED
2Buyer: SOUTH WEST SMART APPLICATIONS LIMITEDSupplier: Worldline IT Services UK Limited
2Buyer: SOUTH WEST SMART APPLICATIONS LIMITEDSupplier: FLOWBIRD TRANSPORT LIMITED
3Buyer: SOUTH WEST SMART APPLICATIONS LIMITEDSupplier: INIT INNOVATIONS IN TRANSPORTATION LIMITED
3Buyer: SOUTH WEST SMART APPLICATIONS LIMITEDSupplier: GLOBAL DISPLAY SOLUTIONS LIMITED
4Buyer: SOUTH WEST SMART APPLICATIONS LIMITEDSupplier: KADFIRE LIMITED
4Buyer: SOUTH WEST SMART APPLICATIONS LIMITEDSupplier: TEW ENGINEERING LTD
4Buyer: SOUTH WEST SMART APPLICATIONS LIMITEDSupplier: THE HUB COMPANY LIMITED
4Buyer: SOUTH WEST SMART APPLICATIONS LIMITEDSupplier: THE SM@RT GROUP LTD
4Buyer: SOUTH WEST SMART APPLICATIONS LIMITEDSupplier: HUDDL MOBILITY LIMITED
5Buyer: SOUTH WEST SMART APPLICATIONS LIMITEDSupplier: NATIONAL PUBLIC TRANSPORT INFORMATION LIMITED
5Buyer: SOUTH WEST SMART APPLICATIONS LIMITEDSupplier: SMART APPLICATIONS MANAGEMENT LIMITED
5Buyer: SOUTH WEST SMART APPLICATIONS LIMITEDSupplier: TRAFI LIMITED
5Buyer: SOUTH WEST SMART APPLICATIONS LIMITEDSupplier: Theoremus AD
5Buyer: SOUTH WEST SMART APPLICATIONS LIMITEDSupplier: UBI TRANSPORTS
5Buyer: SOUTH WEST SMART APPLICATIONS LIMITEDSupplier: Unicard Limited
5Each Framework Lot is based around a core offering, which is defined and enables the Suppliers to be compared against each other to determine the Most Advantageous Tenderer. The Framework also allows Suppliers to provide Options for the Purchaser which are related to the core Lot offerings and complement a wider offer.
Published 1 Sept 2025.Open supporting notice 052884-2025Each Framework Lot is based around a core offering, which is defined and enables the Suppliers to be compared against each other to determine the Most Advantageous Tenderer. The Framework also allows Suppliers to provide Options for the Purchaser which are related to the core Lot offerings and complement a wider offer.
Published 1 Sept 2025.Open supporting notice 052884-2025Each Framework Lot is based around a core offering, which is defined and enables the Suppliers to be compared against each other to determine the Most Advantageous Tenderer. The Framework also allows Suppliers to provide Options for the Purchaser which are related to the core Lot offerings and complement a wider offer.
Published 1 Sept 2025.Open supporting notice 052884-2025Each Framework Lot is based around a core offering, which is defined and enables the Suppliers to be compared against each other to determine the Most Advantageous Tenderer. The Framework also allows Suppliers to provide Options for the Purchaser which are related to the core Lot offerings and complement a wider offer.
Published 1 Sept 2025.Open supporting notice 052884-2025Each Framework Lot is based around a core offering, which is defined and enables the Suppliers to be compared against each other to determine the Most Advantageous Tenderer. The Framework also allows Suppliers to provide Options for the Purchaser which are related to the core Lot offerings and complement a wider offer.
Published 1 Sept 2025.Open supporting notice 052884-2025No exact source-published process relationship was found.