Extension - Patient & Healthcare Communications & Related IT Services

Published facts

What the notice says

Buyer

Surrey and Borders Partnership NHS Foundation Trust on behalf of NHS Commercial Solutions

Published status

complete

Latest release reference

052965-2025

CPV codes

Common Procurement Vocabulary (CPV) codes: 30200000, 30231300, 31682230, 32000000, 32232000, 32320000, 32510000, 39133000, 48000000, 48512000, 48515000, 48983000, 64200000, 64210000, 64216100, 64216120, 72000000, 72212515, 72230000, 72260000, 72300000, 72400000, 79512000

Published tags

award, contract

Latest record Bidwake loaded from this source

27 Aug 2026

This Contract Award is published following a successful completion of 10 days for the Voluntary Ex-Ante Transparency Notice. The details of the notice are - F15: Voluntary ex ante transparency notice Notice identifier: 2025/S 000-049963 Procurement identifier (OCID): ocds-h6vhtk-058ad3 Published 19 August 2025, 5:20pm The details of the Framework Agreement are provided below. NHS Commercial Solutions awarded this Framework Agreement following a procurement using the Restricted Procedure as directed by the Public Contracts Regulations 2015 (as amended), in which NHS Commercial Solutions placed a notice to establish a multiple supplier framework (ref: 2020/S145-358199). Multiple suppliers were successful in each lot and have been appointed to the Framework, which has been let for four years. The Framework has been structured to incorporate ten lots of which seven were awarded. These are: Lot 1: Patient Messaging Services Lot 2: Medical Messaging Application (Pager Replacement) Lot 3: Kiosk Display (Digital Signage) Lot 4: Patient Check-In Management System Lot 5: Apps Development Services Lot 6: Social Marketing Services – Not awarded Lot 7: Video Conferencing System Lot 8: In-Patient Infotainment Management System– Not awarded Lot 9: Medical Representative Check-In Software System – Not awarded Lot 10: Bespoke Services

Open the official Find a Tender notice

Observed notice trail

How the published record developed

Events follow the publisher date where one is available. “Seen by Bidwake” is the date this service first found the record.

1. Award notice observed

   19 Aug 2025

   Latest variant observed by Bidwake on 16 Jul 2026.

   Open this official Find a Tender notice

   Record references

   Release reference

   049963-2025

   Published tags

   award, contract

2. Award notice observed

   1 Sept 2025

   Latest variant observed by Bidwake on 16 Jul 2026.

   Open this official Find a Tender notice

   Record references

   Release reference

   052965-2025

   Published tags

   award, contract

Awards and suppliers

Published award and contract facts

• Patient Messaging Services

  Buyer: Surrey and Borders Partnership NHS Foundation Trust on behalf of NHS Commercial SolutionsSupplier: BTS Holdings plc

  End date in notice

  Date not published

  Value shown in notice

  £15,000,000Value from the linked contract

  Official source

  Open the official Find a Tender notice for Patient Messaging Services

  About this figure

  • This award names more than one supplier but does not divide the published value between them. The figure is shown for context and is not assigned to one supplier.
  • This figure comes from the linked contract record. Overall totals continue to use the separately published award value.

  View record references

  Source

  Find a Tender

  Award or lot reference

  049963-2025-4909-3327-1

• Patient Messaging Services

  Buyer: Surrey and Borders Partnership NHS Foundation Trust on behalf of NHS Commercial Solutions

Related evidence

Published terms and linked processes

• Source states no optionsLot 1Repeated in 2 notices; the most recent statement is shown.Published 1 Sept 2025.Open supporting notice 052965-2025
• Source states no optionsLot 10Repeated in 2 notices; the most recent statement is shown.Published 1 Sept 2025.Open supporting notice 052965-2025
• Source states no optionsLot 2Repeated in 2 notices; the most recent statement is shown.Published 1 Sept 2025.Open supporting notice 052965-2025
• Source states no optionsLot 3Repeated in 2 notices; the most recent statement is shown.Published 1 Sept 2025.Open supporting notice 052965-2025
• Source states no optionsLot 4Repeated in 2 notices; the most recent statement is shown.Published 1 Sept 2025.Open supporting notice 052965-2025
• Source states no optionsLot 5Repeated in 2 notices; the most recent statement is shown.Published 1 Sept 2025.Open supporting notice 052965-2025
• Source states no optionsLot 7Repeated in 2 notices; the most recent statement is shown.Published 1 Sept 2025.Open supporting notice 052965-2025

No exact source-published process relationship was found.