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027809-2026- Published tags
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Public procurement
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ocds-h6vhtk-0674d7Published facts
067817-2026The National Library of Scotland (the Library) is procuring a Service Provider to implement a cloud‑hosted Customer Relationship Management (CRM) solution and associated services in partnership with the Library. The contract covers the first phase of the Library’s wider CRM programme. It focuses on improving fundraising and supporter engagement, strengthening communications and stewardship, and establishing secure, governed data flows between systems. It is expected that the contract will cover the period from June 2026 to 31 December 2028 (with implementation running to 31 December 2026, followed by 24 months support & maintenance), with the option to extend for a further 3 x 12 months, awarded annually, subject to satisfactory performance and continued requirements.
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Tender notice observed
Latest variant observed by Bidwake on .
Open this official Find a Tender notice
027809-2026Award notice observed
Latest variant observed by Bidwake on .
Open this official Find a Tender notice
067817-2026Awards and suppliers
Buyer: National Library of ScotlandSupplier: Brightwire
067817-2026-2025.26.065-1End dates, recurrence wording and links are shown as they appear in public notices. They do not create a new opportunity. If no later linked record appears here, that means Bidwake did not find one in the records it has loaded; it does not prove that none exists.