Tender notice observed
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Record references
- Release reference
037411-2026- Published tags
- tender
Public procurement
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ocds-h6vhtk-068a59Published facts
095549-2026The Contracting Authority is seeking to procure a hybrid Customer Engagement Platform (CEP) and Customer Data Platform (CDP) to support customer communications, engagement, and data‐driven insight across digital channels. These platforms will enable GTR to: •Deliver more relevant and personalised customer communications. •Run data-driven, targeted campaigns that increase engagement and spend. •Gain real-time insight into customer behaviour to improve campaign effectiveness. •Simplify planning, execution, and optimisation across channels, replacing fragmented tools
Observed notice trail
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Tender notice observed
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037411-2026Tender record updated
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041035-2026Award notice observed
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087255-2026Award notice observed
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Awards and suppliers
Buyer: Thameslink Southern Great Northern Limited (TSGN)Supplier: Access UK Ltd
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095549-2026