Award notice observed
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080844-2026- Published tags
- award, contract
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Public procurement
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ocds-h6vhtk-06eb93Published facts
080844-2026Membership of The Institute of Customer Service supports UKNNL's commitment to continuous customer service improvement and excellence. The Institute is the provider of the UK Customer Satisfaction Index (UKCSI), enabling UKNNL to benchmark customer performance against recognised national standards. Continuity of membership maintains UKNNL's established benchmarking history and ensures consistency of performance data and trend analysis over time. The membership also provides access to independent research, specialist training, best practice resources and a professional network aligned to UKNNL's requirements. These benefits support the ongoing development of customer experience capability and the embedding of a culture of service excellence across the organisation.
Observed notice trail
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Award notice observed
Latest variant observed by Bidwake on .
Open this official Find a Tender notice
080844-2026Awards and suppliers
Buyer: UNITED KINGDOM NATIONAL NUCLEAR LABORATORY LIMITEDSupplier: INSTITUTE OF CUSTOMER SERVICE
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